Indian Oil Corporation Ltd. – Servo Lubricants Division

About the Client

Servo, IOCL’s flagship lubricant brand, is a market leader with a presence in over 70 countries. Known for its innovation and performance, Servo offers a diverse portfolio of industrial and automotive lubricants, greases, and specialties. With an extensive distribution network and multiple manufacturing facilities, the Servo brand represents a cornerstone of Indian Oil’s product excellence and operational scale.

GTI’s TracknTraceGT implementation supports Servo’s goal of achieving digital transformation and operational transparency across its nationwide packaging and distribution network.

QR Code Based Track & Trace System
Implemented a robust QR code-based solution to ensure real-time traceability across packaging and distribution.
Multi-Plant Integration
Deployed the solution across 10 Servo plants pan-India, ensuring seamless synchronization and reporting.
System Architecture & Engineering
We designed a scalable architecture tailored to handle large-scale SKUs and packaging units.
Infrastructure Development
Executed associated civil, mechanical, electrical, and instrumentation works required for system deployment.
SKU & Packaging Management
Enabled tracking for over 40,000 SKUs and 10 million lubricant packages through the TracknTraceGT platform.

About The Project

GTI undertook the end-to-end implementation of its proprietary TracknTraceGT system for the Servo Lubricants Division of Indian Oil Corporation Ltd. The objective was to modernize the packaging and distribution process through advanced traceability and digital monitoring. The project demanded integration across 10 production facilities and required handling a complex matrix of SKUs and packaging formats. The result is a highly secure, responsive, and data-driven traceability system that ensures accuracy and transparency throughout the supply chain.

What GTI is Delivering to the Client

  • Custom TracknTraceGT software solution tailored for lubricant product tracking.

  • QR code generation, application, and scanning mechanisms integrated with plant operations.

  • Cross-functional data analytics and real-time dashboards for informed decision-making.

  • Support for over 40,000 SKUs and 10 million packaging units across 10 facilities.

  • Future-ready architecture enabling easy expansion to additional plants or product lines.