Privacy Policy of SERVO DOST Loyalty Program
This Privacy Policy describes the types of personal data collected on our website, rewards platform (including WhatsApp chatbot), and mobile applications (“Online Services”). It explains how that information is used and shared, the lawful bases for its use, your rights, and how to contact us for further information.
Applicability
By accessing or logging into the SERVO DOST program, you consent to this Privacy Policy and our terms. We may update this Policy from time to time; continued use signifies your acceptance of any changes.
Information We Collect
We may collect the following types of information:
- Name, date of birth, address, email, and phone number
- Profile information (e.g., gender, preferred language)
- Communications with us (e.g., service calls, chat messages, images, videos)
- Usage data (e.g., app activity, device information, cookies)
- Information received through referrals by friends or contacts
How We Use Your Information
- We use your information to:
- Provide and improve our services
- Process enrollments, reward redemptions, and manage your account
- Detect and prevent fraud
- Send updates, offers, and marketing communications
- Comply with legal and regulatory requirements
Disclosure of Information
We do not sell or rent your data. However, we may share it with:
- Professional service providers who help us run our business
- Government or law enforcement agencies if legally required
- Third parties for audit or compliance purposes under applicable laws
Cookies and Tracking
We use cookies and web beacons to analyze traffic, improve services, and personalize user experience. Types include:
- Strictly Necessary Cookies: Essential for the operation of our services
- Performance Cookies: Measure and improve our services
- Functional Cookies: Remember your preferences and settings
- Advertising & Targeting Cookies: Deliver content and ads relevant to you
Security
We use reasonable technical and organizational measures to protect your data. Access is limited to authorized personnel bound by strict confidentiality obligations.
Data Retention
We retain your data as long as needed for the purposes described or as required by law. Even after you discontinue using our services, data may be retained to comply with legal obligations.
Your Rights
You may request to access, correct, or delete your information by contacting us. Please note that some data may be kept as required by law.
Third-Party Sites
Our services may contain links to external websites with their own privacy policies. We do not take responsibility for the content or policies of those sites.
Changes to this Policy
Any updates to this Privacy Policy will be posted on this page. We encourage you to review it periodically.
Contact Us
If you have questions or concerns about this policy, please contact us at:
