Medical Call Center

At GTI Infotel, we provide quality customer support services and other Business Process Outsourcing solutions that goes beyond a simple call centre. As a truly international company,we provide Cost Effectiveness and Process Efficiency to a multitude of Global Clients.Our international approach traslates into a dynamic combination of talent,technology,management and operational efficiency. All these helps us to offer our clients,only the best.

Our Solutions emanate from deep domain knowledge; assured successful first time implementation process reengineering fr considerable improvements in efficiency and quality and significant additional cost savings.

Contact GTI, A division of GTI Infotel,provides various,third Party offshore services relating to the professional management of its clients customer.The facilities are effectively blanded in a Contact Center that provides third party solutions for telephone,email,web,data entry and data mailing. GTI Infotel is working for one of the leading Hospital in India for there Patient Support services involving a turn-key solution right from development of CRM to the call center.It has put together a uniqe hybrid approach for the Hospital thus helping the Patients,Staff as well as Doctors 24x7.

Other services provided by GTI Call Center:

Medical Data Entry

We offer high quality data entry services for a wide range of industries.We help our clients manage their data in a timely,efficient and secure manner to improve workflow and revenue. We have a team of experienced professionals that can deliver customized solutions for projects of any size or complexity.


We understand the importance of maintaining confidentiality while handling your valuable data. We have a unique system security system that employs industry standard encryption technologies to allow you safe access to your data over the Internet.

Service Highlights

  • Single and double entry for quality assurance
  • Multi-level QA checking
  • Round-the-clock customer support and technical assistance
  • Customized turnaround time
  • Substantial cost savings of 30-40%
  • 99% accuracy

Document Scanning

Our Company has vast experience in providing document scanning services to a wide variety of industries.We provide efficient,timely & affordable solutions to address the challenges posed by the growing volume of paper documents by helping our clients mange their records electronically.When properly implemented,digitization of records can significantly improve your workflow by allowing easy access & retrieval of valuable information, while saving physical storage space. We provide accurate, legiblereproduction of original documents, without considerable changes or deletions of content. Using state-of-the-art scanning tools to convert documents to digital format, our professional team can manage your project in time to meet even the most stringent deadlines.

Scanning Services

  • Medical Chart Scanning
  • X-RAY Scanning
  • Document Scanning
  • Microfilm, Micro Fiche and Aperture Card Scanning
  • Scanning of Drawings
  • Rare or Fragile Document Scanning
  • Document Indexing

Our document imaging solutions are designed to integrate your documents with your existing business applications such as e-mail, fax, document management systems, and workflow management applications. We are sensitive to our clients’ security concerns and have stringent measures in place to ensure the confidentiality of your data.